CONSULAR SECTION INFORMS

14.11.2012

On the opening of a Consular Section call centre

The Embassy of the Russian Federation to the United Kingdom is happy to announce the opening of a Consular Section call centre, which started its work on 12 November. 

The new call-centre fitted with advanced technical equipment is expected to significantly improve the Embassy's service standards. Highly trained operators will provide professional advice on consular issues while the call centre waiting time will be significantly reduced. 

The service is now fully operational and if you have contacted the call-centre for consultation and are willing to contribute to its improvement, your comments and advice on its work will be highly appreciated. Please forward your message to info@rusemb.org.uk or call the main switchboard number: +44 (0) 203 668 7474. 

The Embassy of Russia to the United Kingdom will further improve the quality of consular service provided to Russian citizens in the UK as well as British partners and tourists.

Tweet Follow @russianembassy

LATEST EVENTS

12.01.2022 - On entering into force of the Agreement between Russia and Belize.

The Agreement between the Government of the Russian Federation and the Government of Belize on conditions of the waiver of visa requirements for holders of Russian and Belize passports entered into force on 12 January 2022.

30.12.2021 - Changing the online appointment system

Starting from 1 February 2022 the online appointment system for consular services will change. Previously, the booking schedule was open for two months ahead. But according to our practice, due to high demand the appointment system was filling quickly just in a few days. Afterwards, we have faced many no-shows while the system was fully booked.

27.12.2021 - Consular Section opening times during New Year holidays

Dear visitors, In view of the New Year and Christmas holidays the Consular section will be closed from 31 December 2021 till 9 January 2022.

15.12.2021 - Express testing upon arrival to Russia

Express tests on COVID for passengers, both Russian and foreign nationals, arriving from the UK.

09.12.2021 - Electronic queue in the Consular Section

In view of improving the quality of service starting from 9 December an electronic queue has been introduced in the premises of the Consular Section.

09.12.2021 - The Russian Visa Centre in London

Due to the requests on visa matters to the Consular Section of the Embassy we would like to remind you

08.12.2021 - New PCR-test rule for foreign passengers arriving to Russia

Rospotrebnadzor took the decision to limit starting from 8 December the PCR-test validity period.

01.12.2021 - New restrictions on entry to the Russian Federation have been introduced since November 28.

Emergency Response Centre made a decision on November 28 to restrict entry to the Russian Federation for citizens from a number of African states, including South Africa, as well as from Hong Kong.

23.11.2021 - Regarding the e-visa to Russia.

Due to rising questions, we would like to inform you

12.11.2021 - The Chechen Republic

Within the framework of the presentation of Russian regions we are happy to introduce the Chechen Republic to our dear visitors. The exposition stand in the Consular Section provides information on the nature of this region, its main tourist attractions, national cuisine and traditions etc.

all messages